The short answer
- U.S. banks must collect a physical address for a company customer: a principal place of business, local office or other physical location.
- Under the CAN-SPAM rules, commercial email must include a valid physical postal address: a street address, a post office box registered with the U.S. Postal Service, or a private mailbox registered with a commercial mail receiving agency.
- A U.S. address and phone number do not replace the registered agent required by state law.
- Use the same address and number everywhere: documents, bank, payment platforms, website and email.
- At MyUSAService, a physical address in Miami with mail management costs $39 per month (price as of September 2026).
Table of contents
A customer who cannot tell where you are or how to reach you hesitates before paying. A bank that cannot verify your address does not open your account. For a U.S. company run from abroad, a U.S. address and phone number are not decoration: they solve practical problems.
This guide separates what the rules require from what is simply good practice.
What the rules require
Banks. A U.S. bank must collect a physical address for a company customer: a principal place of business, local office or other physical location. A post office box does not meet that description. Our guide on opening a U.S. business bank account covers the rest of the verification.
Marketing email. The FTC’s CAN-SPAM rules require commercial email to include your valid physical postal address. It can be your current street address, a post office box registered with the U.S. Postal Service, or a private mailbox registered with a commercial mail receiving agency.
The state. State law requires a registered agent with a physical address in the state. That is a separate role: see our guide on choosing a registered agent.
What is good practice
- Reachability. A phone number and a business address make it easier for customers to contact you before and after a purchase.
- Clear policies. Shipping, returns and support hours, written on the site, do more for trust than a phone number alone.
- Consistency. Payment platforms and banks compare your company details across documents. See why platforms reject accounts.
Setting up the address
A virtual office gives the company a physical street address in the United States and handles the mail. Check that the address is a real street address that your bank accepts, and use it consistently. See our guide to virtual office services for what to compare.
Setting up the phone number
A U.S. phone number can be provided by an internet telephony service and forwarded to a phone anywhere. Choose one that:
- Lets you answer or return calls in the hours you publish.
- Offers voicemail with email notification.
- Lets you keep the number if you change provider.
Publish the hours and the expected reply time. A number that nobody answers does more harm than no number.
Do not overstate your presence
Describe your company accurately. A virtual address is a business address, not a store, and a forwarded number is a contact line, not a call center. Do not imply a physical location, team or stock you do not have.
What MyUSAService offers
MyUSAService offers a physical address in Miami with mail management for $39 per month. The registered agent is a separate service at $99 per year. Prices as of September 2026.
Frequently asked questions
Do I need a U.S. address for my U.S. LLC?
The company needs a registered agent with a physical address in its state, and banks expect a physical address for the company. Many non-resident owners use a U.S. address service.
Can I use a P.O. box as my business address?
Banks generally do not accept it as the company’s physical address. For email marketing, the FTC accepts a post office box registered with the U.S. Postal Service, or a registered private mailbox.
Do I need a U.S. phone number?
No law requires it. It helps customers reach you, if you answer it.
Is a virtual address the same as a registered agent?
No. They are different services with different purposes.
Need a U.S. address and phone number for your company?
Talk for 30 minutes, free of charge, with a MyUSAService consultant.
- No obligation
- Consultation in English
- 30 minutes
- We review what banks and platforms expect
Sources
- 31 CFR 1020.220, Customer identification programs for banks (Cornell LII)
- FTC, CAN-SPAM Act: A Compliance Guide for Business
First published June 24, 2025. This article is general information, not tax advice for your situation. Physical address in the USA | Book a free call



Virtual Office for a U.S. LLC Owned From Abroad
How to Open a U.S. Business Bank Account as a Non-Resident
International Registered Agent: Choosing One You Can Trust
Why Stripe, PayPal and Mercury Reject Business Accounts